Pardot Knowledge Base

How do I keep Pardot from logging me out while I'm using it?

Last Updated: Apr 26, 2016 | Print this Article
 
If Pardot keeps logging you out while you're working in it, follow these steps to fix the issue.

Step 1: Try using Pardot in a different browser

Try using Pardot few different browsers. For example, if you normally work in Chrome, try using Safari and Firefox. If one browser works and another does not, clear the cache and any Pardot cookies for the browser that doesn't work and try again. You can find instructions for multiple browsers here. If clearing your cache and cookies doesn't fix the issue, move on to step 2.

Step 2: Make sure third party cookies are enabled

Check to make sure third-party cookies are enabled in your browser. You can find instructions for multiple browsers here.

Need more? Start a conversation with other Pardot users in our Success Community