Pardot Knowledge Base

Account Questions

Why can't I log in?

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Who should I contact?

Are you an existing Pardot customer and not sure who to contact for help? Check out your options below to find the help you need. Pardot Success Specialists Once onboarded, our customers have access to a ...

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How do I contact Pardot Support?

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Backup Policy

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Data Security at Pardot

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Database Limits and Overages FAQ

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Do I need a second Pardot account?

If you'd like to use Pardot with multiple companies, divisions, or brands, you might consider getting a second Pardot account. We've compiled the most important points to consider when deciding whether a second...

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How do I check my account usage and features?

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Pardot Cookies Overview

Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Using first-party and third-party cookies together is standard in the marketing automation industry. Pardot co...

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Pardot Icon Glossary

This article defines each icon used in Pardot. Actions Actions Assign Copy Delete Edit Groups Edit/Settings Hide Jump to Launch Email Client Mark as Reviewed Mark as Pri...

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