Pardot Knowledge Base

Account Questions

Training Environment FAQ

This article has moved to Salesforce Help & Training. Update your bookmarks.

Read Article

Pardot Keyboard Shortcuts Reference

Pardot has several keyboard shortcuts you can use to navigate quickly and efficiently. Pressing SHIFT + ? at the same time will pull up a full list of available shortcuts. Available shortcuts: Shortcut Act...

Read Article

What does do not track mean for my website?

The "Do Not Track" initiative began in an effort to prevent third parties from gaining personal information across multiple websites without explicit consent. Browsers with "Do Not Track" enabled disallow activ...

Read Article

API Usage FAQ

Looking for our API Documentation? Visit developer.pardot.com In order for Pardot to send and receive data to and from Salesforce, Pardot must access the Salesforce API (application programming interface). ...

Read Article

Advanced Topic: Using Tracking Code within JavaScript MVC Frameworks

Note: This is an advanced method of using Pardot tracking code that will require assistance from your developers to function properly. Some websites use JavaScript to dynamically change the state of a page bas...

Read Article

Configuring Pardot Max Tracking Cookie Duration

This article has moved to Salesforce Help & Training. Update your bookmarks.

Read Article

Why am I not receiving system emails?

This article has moved to Salesforce Help & Training. Update your bookmarks.

Read Article

Keeping Pardot Clean

This article covers strategies to clean and consolidate unused assets and inactive prospects within your Pardot account. When it's time to grow, your Account Executive can help you upgrade your account. Lear...

Read Article

Can I empty the Recycle Bin?

When you delete an asset such as a prospect, campaign, or layout template, the asset goes into the Recycle Bin instead of being deleted forever†. The Recycle Bin cannot be emptied — this allows you to re...

Read Article

How can I find out if my account allows multiple prospects with the same email address?

This article has moved to Salesforce Help & Training. Update your bookmarks.

Read Article