Pardot Knowledge Base

Account Questions

End of Life Announcement - SugarCRM, NetSuite, Microsoft CRM Connectors

What is the change and when is it happening? With the Summer '17 release†, the SugarCRM, NetSuite, and Microsoft CRM connectors will retire and no longer function. This means that any Customer Relationship M...

Read Article

What happens when my Pardot account is closed?

The following happens to your Pardot assets when your contract ends and your account is closed: Forms will no longer be visible, and cannot be submitted. Landing pages will be displayed as a blank wh...

Read Article

Why am I getting a Archived CRM Campaign Status Alert system email?

From time to time, you may receive an Archived CRM Campaign Status Alert email from Pardot. The email will look something like this: Archived CRM Campaign Status Alert for Account: Your Account The following...

Read Article

Supported Content File Types

Pardot supports these content file types: All image file formats (example file extensions: .jpg/jpeg, .png, .gif, .svg) All audio file formats (example file extensions: .mp3, .wav) All video file format...

Read Article

Email Open Tracking Pixel

The email open tracking pixel is an invisible, single-pixel image that Pardot inserts into HTML emails and uses to track opens. When a recipient opens the email, the image loads and it gets counted as an HTML o...

Read Article