Pardot Knowledge Base

Email Troubleshooting

Can a prospect receive the same email twice?

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How do I stop an email from being sent?

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Why does my fowarded email look bad?

If a prospect forwards your email to someone, it could end up with broken formatting in the recipient's inbox. After Pardot sends your email, email clients or email servers can tear apart your email code, rende...

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Why am I not receiving test emails?

Depending on how your company's spam filters are configured, you may not receive test emails you send yourself from Pardot. This can cause panic about an email deliverability problem that doesn't exist for real...

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Why are my fonts being tracked as email clicks?

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