Pardot Knowledge Base

Salesforce Syncing

Syncing Prospect Field Values with Salesforce

This article covers the basics of what happens when you sync Prospect fields with Salesforce. For more information on what triggers a sync, see Prospect Syncing between Pardot and CRMs. You can edit a field’s s...

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Salesforce Advanced Syncing Topics

There are many other features you can take advantage of once your Salesforce and Pardot connector is set up. Here are some of those options: Importing from Salesforce Campaigns Advanced Salesforce Syncing Opti...

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Dealing with Prospect Sync Errors

If something goes wrong with a sync between Pardot and your CRM, you may get a prospect sync error. You can check these errors by navigating (in Pardot) to Admin > Connectors > gear icon next to the CRM c...

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Preventing a Field from Syncing with Salesforce

You can prevent individual Pardot fields from syncing with Salesforce by un-mapping them, or setting the Salesforce field name to a null value. For more information on field mapping between Pardot and Salesfor...

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Full Sync Overview

If you've just set up your Salesforce connector, or have added some new prospect custom fields in Pardot, you might benefit from a full sync between Pardot and Salesforce. You can run a full sync on a subset of...

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How can I limit Pardot to only sync with some Salesforce leads and contacts?

Whoa there, partner! This is an advanced topic, and is intended for Salesforce admins. If you want Pardot to only sync with certain Salesforce leads and contacts, you can accomplish this by having your Sal...

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Reenabling Prospect CRM Syncing

Reenabling CRM Syncing for a Single Prospect You can reenable CRM syncing for a single prospect by navigating to the prospect record and clicking Enable CRM Syncing. Reenabling CRM Syncing for Multiple Pr...

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