Pardot Knowledge Base

Security & Account Settings

Prospect Alert Overview

Pardot automatically notifies users when assigned prospects interact with online content (for example: clicks on a tracked email link, downloads content, visits the corporate website, and so on). This helps sal...

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Updating Personal Settings

Your personal settings are easy to view and edit in Pardot. If your account was set up by an administrator, you may need to fill in some details to make your profile more complete. This will be important for cr...

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Granting Support Access to Your Account

Security and keeping sensitive data private are top priorities at Pardot, so if you'd like a Pardot team member to view or make changes to your data, you must explicitly grant Pardot account access. Who Can ...

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Logging in to Pardot with Salesforce

Log in with Salesforce allows you to sign in to Pardot with one click. Once set up, you'll be able to click Log in with Salesforce on the Pardot login screen and go straight to your Pardot dashboard using your ...

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IP Location Activation

As part of our ongoing commitment to security, Pardot offers the option for location activation when you access the application from a different computer and from an unrecognized location for the first time. T...

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Password FAQ

This article covers the most frequently-asked questions about user passwords. What are the length and character requirements? Pardot passwords need to be at least 8 characters long with a minimum of: ...

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Single Sign On Troubleshooting

If you're seeing Pardot login screens in Salesforce, you may be having issues with Single Sign-On (SSO) between Salesforce and Pardot. Follow the steps in this article to fix the problem. Step 1: Make sure S...

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Product and Service Notifications Overview

The Product and Service Notifications section in your account settings lets you choose points of contact to send different product and service notifications. Admins can view your account's current points of con...

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Account Settings Reference

This article describes what each account setting is for. Pardot admins can update their account settings by clicking the gear icon () in the top right, then clicking Settings > Edit Account. Account Set...

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How do I change my account's default currency?

Currency is displayed in certain parts of Pardot, such as Paid Search and Campaign reporting. The default locale is set to US$, but your Pardot admin can change this in account settings. You can set one locale ...

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