Subject: Resetting Grades/Scores Globally
Hello,
Is there a way I can reset the grades/scores of all my prospects at once?
Thanks!
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Hello,
Is there a way I can reset the grades/scores of all my prospects at once?
Thanks!
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Adam on 22 Jan, 2010 02:33 PM
Hi Matt, there is not a way to do this within the app but you could contact our support team (support (at) pardot.com) about them potentially helping with the grading piece.
Scores would be much trickier because of the way we store all of a prospect's activities. Anytime they got rescored (e.g. became active again) we would add everything back up.
If you reach out to support with your specific goals for this they may be able to come up with a good solution for you.
Thanks!