Subject: Getting blank value in dropdown box to be rejected
In another recent post, you suggested the following:
"You can remove the "Please Select" and make it a blank. If this occurs, the prospect will not be able to select a blank if it is a required field."
I just tried doing this with a dropdown field I created, and despite the field being set to Required and the first value in the list being blank, I was still able to submit the form with the blank value selected.
Is this a bug?
(the custom field in our DB is 'purchasing process' in case you want to take a look at the specifics)
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Support Staff 2 Posted by Stephanie on 28 Jan, 2010 07:24 PM
Hi Nolin - Since this sounds like a specific issue in your Prospect Insight account, someone from our Support team will reach out to you about this.