Pardot Knowledge Base

Email Creation and Editing

Encoding URLs in Emails

Email links are rewritten by Pardot and are uniquely tracked to their recipient. To ensure a proper link rewrite, you must not use spaces or special characters in your URLs. Anything included in the basic struc...

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Saving Emails and Templates

There are a few different ways changes are saved in Email Flow: snapshots, Publish to Template, Save Draft and Save. They all serve different purposes, and this article explains what each type of save does. Whe...

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Creating Emails

Email Flow is non-linear, so you can switch between steps without having to go through each step before sending. Email Flow makes creating new emails a breeze, and also gives you multiple ways to save your work...

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Copying Emails

Have you ever wanted to create an email without using a template? Good news — you can copy previously-sent Pardot list emails. When you copy a list email, everything will be the copied to the new email except t...

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Hyperlink Options Reference

Each of Pardot's WYSIWYG editors offers robust options for your hyperlinks. Hyperlink options allow you to tailor your link's look and behavior. See the tables below for a description of each setting. Accessin...

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Email WYSIWYG Editor Icon Glossary

The WYSIWYG ("what you see is what you get") editor available in Email Flow has many design options for creating and editing content. Below is more information about each. Content Editor Menu These buttons a...

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Email Builder Overview

The Building tab is where you compose and edit the body of your email in Email Flow. The email editor automatically resizes to fit content to prevent unnecessary scrollbars and maximize editing space. The email...

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